Client Support Plans

Professional support = peace of mind

Here when you need us

Maintaining and updating your website takes time. When you’re too busy, call us for some support.

WordPress is constantly being updated to maintain its functionality and security. You will have to install these updates to maintain your website and keep it secure from hackers.

Apart from the WordPress, framework and plugin updates, you might also want help with price changes, special offers, new products, new pages, newsletters and blog posts too. If you do, we are happy to help.

Client Support Plans

Let us look after your website whilst you look after your business and get on with your life!

Backup & Updates

£35/Month
  • No Content Changes
  • Software Updates
  • Daily Backups
  • Security Monitoring
  • Uptime Monitoring
  • Performance Scan
  • Database Optimisation
  • Monthly Report
Contact Us

Web Manage

£140/Month
  • 3hrs Content Changes
  • Software Updates
  • Daily Backups
  • Security Monitoring
  • Uptime Monitoring
  • Performance Scan
  • Database Optimisation
  • Monthly Report
Contact Us

Client Support Plans save you time for more important things!

Here are 8 ways we can make your life easier, free up your time and put your mind at ease.

Software Updates

Peace of mind: Enjoy peace of mind knowing that we are looking after your WordPress CMS, framework and plugin updates.

Content Updates

Happy Google & happy customers: Keeping content fresh and up-to-date keeps the search engines happy and your visitors coming back for more.

Secure Backups

Quick restoration: We provide secure offsite backups, so in the unlikely event something goes wrong, we can restore your website asap.

Uptime Monitoring

A reliable website: We provide 24/7 monitoring to make sure your website is online and serving your customers.

Security Scans

Happy customers: We scan for security issues and to check you’re not being blacklisted which is essential for keeping visitors and Google happy.

Database Optimisation

A faster website: We will optimise your website’s database to help keep it lean, fast and running smoothly.

Performance Scans

Keep Google happy: Our regular monthly performance scans will highlight any issues which might be slowing down your website.

Monthly Reports

See what’s been done: We will send you a report every month showing you what we’ve done and that everything is under control.

Running a successful website that delivers results takes time. When you need some help, get in touch.

Client Support Plans - The Not So Small Print
  • Client Support Plans are available for WordPress website owners only.
  • Client Support Plans can be cancelled at anytime.
  • If your website wasn’t designed by us, then we will need to perform a WPHealthCheck first. Please Contact Us for details.
  • Hours allocated in each plan cannot be rolled over to the following month.
  • Extra time for content changes must be arranged via TimeBlocks or our standard Ad-hoc work rate.
  • Client Support Plans are set up via an automated monthly debit and invoiced one month in advance.
  • Client Support Plans can only be used for existing projects and websites.
Ad Hoc Work Rates

The organisation and disruption to other projects when doing ad hoc work, means that it commands a higher price.

If you prefer to commission projects on an ad hoc basis, we are more than happy to provide the service but our rates are as follows:

  • Standard Ad Hoc work rate = £50.00 per hour.
  • Emergency Ad Hoc work rate i.e. drop everything and out of office hours = £100.00 per hour.

Do you have a job that needs doing?

Email us your requirements so we can help.

Prefer to talk? Call Chris on 01579 559 699

EMAIL US

Enquiries

To discuss a new project, some graphics work, branding, photography or to enquire about a Client Support Plan or TimeBlocks package, or even just to say Hi!, please use the form below.
Write to us

Our Address


Mind’s Eye Design Ltd
Liskeard Enterprise Centre
1 Holman Road
Liskeard
Cornwall
PL14 3UT

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